Why Lichtendirect?

  • Free shipping & returns within the Netherlands

  • Pay safely afterwards with Klarna on our website!

  • Ordered before 5pm on weekdays = delivered tomorrow!

  • 14 days to change your mind about your order!

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Featured

Featured

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  • Top Service and Top Quality.

    Last year we ordered an outdoor light cord (15 m.) which could be connected. Super handy, only one socket needed for multiple cords. Now that we had ordered a 2nd and a 3rd light cord, the connections appeared to have changed. That was a bummer. LichtenDirect immediately indicated that they would solve it. We received 3 new light cords, all with the new connections. We could return the old light cord (more than a year old) free of charge. Top service, really above expectations. And fast!!! Everything was arranged a day later.

  • Everything neatly packaged upon delivery

    Everything neatly packaged upon delivery. Nice coupling system. Enjoyed the beautiful party lighting in our garden all summer. Now hung a cord inside the conservatory. Enjoy it there for a while. When reordering extra spare bulbs (I had dropped a few myself) no problem at all. Again neatly helped and quickly in the house. Very neatly helped. Other companies can learn something from this!

  • Site was very clear and easy.

    Site was very clear and easy.
    Service was great, I had a question about the product and was helped quickly and efficiently.
    Definitely worth repeating!

  • We are very satisfied with the service.

    We are very satisfied with the service. We were called politely when not all items were in stock and were delivered later. We even got the opportunity to cancel the order.

  • Beautiful, high-quality garden torches.

    Fast delivery and the garden torches work well and with 3 different options and the 2 free ground spots also work well. So far the best quality I have had. Gives a very nice atmosphere in the garden.

Trustpilot

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Frequently Asked Questions

How do I return a package?

Do you want to return a product?

Send an email to info@lichtendirect.nl with your order number.

Which payment methods can I use at Lichtendirect?

Ideal- Credit card- Paypal-Klarna- Bancontact.

What are the shipping times?

Order before 4:00 PM:

Monday your order will be delivered on Tuesday.

Tuesday your order will be delivered on Wednesday.

Wednesday your order will be delivered on Thursday.

Thursday your order will be delivered on Friday.

Friday your order will be delivered on Saturday.

Saturday or Sunday your order will be delivered on Tuesday.

Delivery is via the postman or parcel delivery of PostNL. In general, delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the moment of delivery.

Warranty

All our products come with a 24-month warranty starting from the date of purchase.

How can I track my order at Lichtendirect?

Once your order has been shipped, you will receive a shipping confirmation with a tracking number, allowing you to track the progress of your delivery via our delivery partner.

Does Lichtendirect offer installation services?

Although we do not offer physical installation services, we do offer extensive remote installation assistance. If you need any assistance installing your lighting fixtures, please feel free to contact us and our team will be happy to guide you via phone or email.

What should I do if my order arrived damaged or incomplete?

Please contact our customer service immediately and provide a detailed description of the problem. We will do our best to resolve the issue as soon as possible by sending a replacement product or arranging a refund.