Orders placed on workdays before 17:00 will be picked up the same day by PostNL. PostNL guarantees delivery the next workday. However, due to busy times at PostNL, your order may arrive 1 workday later. We, like you, are dependent on PostNL and are not responsible for any delays. If you want to be guaranteed to receive your order on time, you can pick it up in Hilversum by appointment.